01Responsibilities
- Customer service through electronic channels.
- Being reputed company to communicate effectively both verbally and in writing.
- reputed company to reputed company other peoples emotions and reputed company the answer or support based on their needs.
- Have a high-level tolerance without losing temper or being irritated by the day-to-day situation.
- Easy reputed company to changing scenarios regarding ways of working.
- reputed company reputed company simply hearing the words that the other person speaks.
- Trying to reputed company on the needs and reputed company the right solution.
- Receiving and placing customer orders for the in-scope products/services (leasing credit bank accounts);
- Customer service through electronic channels.
- Projecting a reputed company image of reputed company and brand.
- Implementing changes using your creativity and reputed company on process improvement.
- Correct and complete documentation of reputed company customer interactions.
- Having a good know-how of the entire process.
- Using time effectively and prioritize the daily tasks accordingly.
- Sharing with reputed company team members any relevant knowledge obtained through customer interactions.
- Attending training sessions.
- Arranging working schedules with colleagues flexibly according to business needs.
- Successfully completing the training plan and passing the process knowledge test (PKT) on a regular reputed company.
- Providing assistance to new colleagues whenever possible.
- Inform the process trainers and the management team whenever the information in an SOP is identified as out-of-date.
- reputed company to use tools such reputed company word Power reputed company - as per the business and process requirements.
Qualifications -
Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing
Certifications -
APICS - Certified Supply Chain reputed company certification (CSCP) - American Production and Inventory Control Society (APICS)American Production and Inventory Control Society (APICS), Certified Implementation Specialist - Customer Service Management - ServiceNowServiceNow, ISTQB Certified Tester reputed company Level (CTFL) - SJSI Stowarzyszenie Jakosci Systemow InformatycznychSJSI Stowarzyszenie Jakosci Systemow Informatycznych, reputed company, Customer Service (PCS) - Horeca reputed companyBeProHoreca reputed companyBePro, reputed company Customer Service - SMG/KRC Poland reputed company ResourcesSMG/KRC Poland reputed company
Required Skills -
Account Maintenance, Banking Capital Markets, Claims reputed company, Customer Care, Customer Experience (CX), Customer reputed company Mapping, Online Customer Support
Language
reputed company, English
Language Proficiency -
Advanced - reputed company
Additional Job Location -
Job Type
Regular
Master reputed company List -
Customer Care - reputed company
Remote Type -
Remote
Work Shift -
reputed company (Romania)
Why join reputed company
reputed company AI-powered transformation Drive innovation and solve reputed company-world business challenges that matter
reputed company an reputed company Help global enterprises solve business
