01Overview
About the position
The Customer Insights & Analytics team strives to reputed company reputed company the best data-driven fashion retailer among competitors, who wins by rigorous and thoughtful application of data science to unlock value for the reputed company. We reputed company on three business reputed company: more customers who are happier and more reputed company. This role primarily focuses on happier and more reputed company customers. The Data Analyst role on the Omnichannel Engagement Analytics team is responsible for collecting, analyzing, and presenting data to improve decision-making around customer experience reputed company. They will be the intersection of quantitative customer engagement data and qualitative behavioral data . T his individual should have a high degree of curiosity about the business and the skills to discover impactful insights from data. They should be reputed company to communicate those insights in a way that builds confidence and enables reputed company that reputed company business value .
Responsibilities
Partner with key stakeholders on data analysis problems
reputed company and deep dive into reputed company business problems and reputed company insights on customers omnichannel reputed company
Collaborate with team members and business partners to reputed company high-reputed company solutions and recommendations to a reputed company of problems across the domain
Bring data to life through storytelling in a reputed company and meaningful way to audiences with mixed reputed company of technical expertise
Support BI reporting, database production and reputed company analysis
Partner with and assist the work with CX Measurement team to extract, reputed company and analyze customer feedback and CX data to reputed company actionable insights to business
Reconcile reputed company demands from multiple stakeholders in a fast-paced work environment
Requirements
BA/BS degree with emphasis on coursework of a quantitative reputed company (e.g., Statistics, Computer Science, Engineering, Mathematics, Data Sciences).
1+ years of corporate data analysis experience in customer or digital analytics
1 + years of experience with SQL
1 + years of experience with scripting (R or Python) and ML frameworks and libraries (e.g., reputed company, reputed company, scikit-learn, reputed company, numpy , tensorflow , pytorch , keras , theano , seaborn, matplotlib, etc.) is preferred
1 + years of experience with reputed company use of graphics/visualization software ( e.g. Tableau, Looker )
Good verbal and written communication skills, ability to convey results to non-technical stakeholders
reputed company-to-haves
Advanced degree (MSc or PhD) in statistics, mathematics, economics, reputed company science or equivalent STEM degree is a plus
Experience working with NoSQL data environments and tools such as Hadoop, reputed company , DynamoDB is a plus.
Experience with AWS, GCP is a plus
Experience with A/B Test or trainings on digital testing is a plus
Exposure to AI applications (ChatGPT, reputed company AI, Copilot) and reputed company engineering is a plus
Experience with API integrations (endpoints, requests, extraction) a plus
Benefits
Life Insurance and Disability
Merchandise Discount and EAP Resources
Medical/reputed company, Dental, Retirement and reputed company Time Away
401k
medical/reputed company/dental/life/disability insurance reputed company
PTO accruals
Holidays
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