01Responsibilities
CRX team manages the analysis of the customer remediation issues for NAM Lines of Business ( Cards, Retail bank, Mortgage & Ops). The critical areas of work are:
- Remediation analysis: Execution of the comprehensive data remediation approach on Customer issues due to gaps observed in policies and governance, Self-identified, or through IA.
- Impact assessment: Identification of size of the customers and the dollar amount impacted due to these issues.
- Issue Management & Root cause analysis: Identifying the issues and reasons for the issues by leveraging analytical methods.
- Audit Support: Tracking implementation plans and providing data evidence, artifacts for audit completion.
- Daily deliverable of routine and defined outputs, while at the same time developing knowledge of the broader context in which the work is being performed.
Qualifications:
- 0-2 years relevant experience
- Ability to think strategically and the ability to engage resources outside of their direct control to achieve objectives
- Know-how on analytic tools (SAS E-miner, Knowledge Seeker, SPSS etc.)
- Big data and machine learning experiences are (R, Python etc.) a plus
- Tools and Platforms:
- Business Analysis, Requirement Gathering, Data Analysis
- Exposure in SAS, SQL, RDBMS
- Proficient in MS Excel, PowerPoint, and VBA
- Jira, Bitbucket
Domain Skills:
Valuable understanding of banking domain and consumer products (cards, Retail Banking, Deposit, Loans, Wealth management, Mortgage, Insurance, etc.) is preferred.
Education Level:
- Bachelors/University degree or equivalent experience/ Engineering/ MBA from a premier institute
- Overal .
