01Overview
Role Overview
The Collections Specialist pursues collections on errant healthcare claims made to various healthcare provider entities. This role operates in a department that offers a unique combination of deep healthcare expertise and analytics-powered technology solutions to help clients improve operational efficiency, achieve financial integrity, and generate measurable results.
What You Will Do
Make outbound calls to healthcare medical providers to discuss and collect overpayments due to erroneously billed claims. Document collection activity within internal databases detailing notes from calls. Conduct regular communication with healthcare insurance clients and providers on aging inventory.
Why It Might Be a Fit
This role is considered to be a High Risk Role due to the exposure of PHI sensitive data. The position requires compliance with HIPAA regulations and requirements.
Requirements
High school diploma or GED
At least two (2) years of medical billing, collections (call center), and customer service experience
Bachelors' degree in a relevant field is preferred
Knowledge or experience with medical coding and regulations preferred
Computer skills and familiarity with Microsoft Office programs like Outlook, Word, & Excel
Benefits
Medical, dental and vision coverage with low deductible & copay
Life insurance
Short and long-term disability
Paid Parental Leave
401(k) + match
Employee Stock Purchase Plan
Generous Paid Time Off
10 paid company holidays
Tuition reimbursement
Flexible Spending Account
Employee Assistance Program
Summer Hours
Sick time benefits
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