01Overview
Introduction
Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing whats right.
We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive.
At Gallagher, youll find more than a job; youll find a culture built on trust, driven by collaboration, and sustained by the belief that were better together. Experience a workplace where youre encouraged to be yourself, supported to succeed, and inspired to keep learning. Thats what it means to live The Gallagher Way.
Founded in 2006, the Gallagher Center of Excellence (GCoE) upholds the values of quality, innovation, and teamwork. With 10,000+ specialists across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers.
How You'll Make An Impact
Remote monitoring and support for computer jobs/processes running on Windows servers located in US, UK and Canada. The jobs primarily involve accessing data stored on Oracle or MS SQL Server databases. Three shifts will be scheduled to provide 16-hour coverage.
Monitor automated jobs and intervene as required
Work with production support manager to investigate job incidents
Run jobs based on specific events
Maintain operations logs
Review accuracy of pending automated jobs
Provide statistics and reporting on job activity
Troubleshoot data file transfers
Create and maintain computer jobs using various tools and custom
applications
Create and update supporting documentation for jobs
Validate data interfaces by running jobs in test workplace
About You
Understanding of computer concepts and operations
Knowledge of Microsoft Windows and related principles (e.g. network security, application errors and exit codes, INI and XML configuration files)
Ability to create scripts (DOS, JScript, VBScript, Powershell) and automated processes a definite asset
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