01Responsibilities
- Acquisition of Home loan customers in the identified segment and reference generation from the specified catchment area.
- Grow the asset under management base for home loan lending solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are met.
- Collaborate with the product head home loan to ensure that the customers are offered the best-in-class solutions funding or multi-funding requirements and key direct sales team are appropriately incentivized.
- Design channel mix strategy and develop constructive relationships with digital marketplace partners and key alliances.
- Design a fulfilling customer journey leading to customer delight and making IDFC FIRST their banking partner of choice.
- Oversee distribution channel success through relationship manager training, enablement, integration of alliance channels, improved turnaround time, focused intervention on low productivity locations etc.
- Ensure the successful adoption of internal compliances and regulatory framework across the business.
- Collaborate with the Head of Collections to drive down the net credit loss and delinquency metrics.
Education Qualification (Fulltime):
Graduation: Bachelors in engineering / Technology / Maths / Commerce / Arts / Science / Biology / Business / Computers / Engi .
