01Overview
Job Title: Debt Recovery Agent
Company: E Sound Technology
Location: Karol Bagh, New Delhi
Job Type: Full time | Day Shift
Salary: 15,000 25,000 per month
Fixed Salary: 15,000 20,000 + Incentives up to 5,000
Experience: Minimum 3 years
Education: 12th Pass
Gender: Male
Age: 2540 years
Industry: Banking, Financial Services & Insurance
Job SummaryE Sound Technology is looking for an experienced Debt Recovery Agent to handle customer follow-ups and loan recovery activities. The candidate will be responsible for contacting customers on scheduled dates, following up on pending loan payments, and ensuring timely recovery of outstanding loan amounts.
Key Responsibilities
Make follow-up calls to customers on specific and scheduled dates.
Follow up with customers regarding pending loan payments and outstanding dues.
Handle loan recovery cases and ensure timely payment collection.
Maintain regular communication with customers regarding repayment schedules.
Remind customers about upcoming and overdue payments.
Track customer commitments and follow up on promised payment dates.
Maintain accurate records of follow-ups, customer responses, and recovery status.
Coordinate with the internal team regarding pending and recovered loans.
Achieve assigned recovery and follow-up targets.
Handle customer queries related to loan repayment and outstanding amounts.
Conduct field visits when required for loan recovery and customer follow-up.
Eligibility
12th Pass or above.
Minimum 3 years of relevant experience in loan recovery, collection, telecalling, or financial services.
Experience in Personal Loans or Two-Wheeler Loans preferred.
Basic English communication skills.
Valuable communication and negotiation skills.
Must have a Two-Wheeler and valid Two-Wheeler Driving Licence.
DRA Certificate preferred.
Willingness to handle field recovery activities when required.
Required Skills
Loan Recovery
Loan Collection
Customer Follow-Up
Personal Loans
Two-Wheeler Loans
Payment Collection
Customer Relationship Management
Negotiation Skills
Communication Skills
Field Collection
Salary & Benefits
Fixed Salary: 15,000 20,000 per month
Performance Incentives up to 5,000
Full-time Day Shift
Prospect for career growth in the financial services sector .
