Debt Recovery Agent

We are hiring experienced professionals for our Loan Recovery and Collections team. If you have expertise in debt recovery, secured loan collections, write-off accounts, and bucket collections, we invite you to join our growing organization. IndustryBanking | NBFC | Loan Recovery | Financial Services Experience1 to 5 YearsQualificationUndergraduate / Any GraduateAge LimitUp to 35 YearsSalary18,000 to 30,000 per monthSalary will be based on experience, skills, and interview performance.Mandatory RequirementDRA (Debt Recovery Agent) Certification is MandatoryKey ResponsibilitiesTCO (Telecaller)Contact customers regarding overdue loan payments.Follow up on outstanding dues and negotiate repayment plans.Update collection records and maintain call logs.Ensure timely collections while maintaining professional customer interactions.FCO (Field Executive)Visit customers for recovery of overdue loan payments.Conduct field verification and collection activities.Coordinate with customers to resolve payment issues.Submit daily collection and visit reports.RA (Recovery Agent)Handle recovery of secured loan and write-off accounts.Manage bucket-wise collections and recovery targets.Negotiate settlements and maximize recoveries.Work closely with legal teams for recovery proceedings.Ensure compliance with RBI guidelines and recovery policies.TL (Team Lead)Lead and supervise a team of collection executives.Monitor daily collection performance and target achievement.Train, mentor, and motivate team members.Prepare MIS reports and ensure process compliance.Mandatory SkillsDebt Recovery Agent (DRA)Write-off CollectionsBucket CollectionsSecured Loan CollectionsField CollectionsTelecallingCollection ProcessRecovery ProcessPreferred SkillsCollection AgentSenior Collection SpecialistRecovery ExecutiveLoan CollectionsSkip TracingNegotiation SkillsCustomer Relationship ManagementLegal Recovery KnowledgeWorking knowledge of the SARFAESI ActCandidate ProfileMinimum 1 year of experience in Loan Recovery or Collections.Experience in secured loan recovery and write-off accounts.Strong communication, negotiation, and interpersonal skills.Ability to achieve collection targets within timelines.Knowledge of collection buckets and legal recovery processes is preferred.Willingness to travel for field collections (FCO/RA roles). .