Contact customers for pending loan/EMI payments.Follow up with overdue customers through calls and field visits.Visit customer locations for payment collection and verification.Explain payment dues, repayment schedules, and available options.Negotiate with customers professionally to ensure timely payments.Maintain accurate records of collections and customer interactions.Achieve monthly collection and recovery targets.Handle customer queries and resolve payment-related issues.Submit daily collection and field visit reports.Coordinate with the team and management regarding difficult or high-risk cases.Follow company policies and professional recovery practices.Required Skills:Good communication and convincing skills.Negotiation and customer-handling ability.Strong follow-up skills.Target-oriented approach.Ability to handle difficult customers.Basic computer knowledge.Good local area knowledge.Willingness to travel for field visits.Ability to work under pressure.Qualification: 12th Pass / GraduateExperience: Freshers and experienced candidates can apply.Job Type: Full-timeLocation: As per company requirement. .
02What you'll need
Experience
0 to 4 Yrs
Employment Type
Full time
Programming languages
NegotiationCustomer handlingBasic computer knowledgeGood communicationFollowupTargetorientedLocal area knowledgeWillingness to travelAbility to work under pressure