01Overview
DESCRIPTION:
We are seeking a dedicated and detail-oriented Default Claims Specialist to join our team. The ideal candidate will have 3+ years of hands-on experience working direct FHA claims processing. This role requires strong knowledge of HUD/FHA guidelines, including timelines and claim requirements. The candidate will be responsible for managing investor claims efficiently and ensuring compliance with investor guidelines.
RESPONSIBILITIES:
- Handle investor claims processes across multiple loan types, including HUD/FHA.
- Solid working knowledge of HUD/FHA guidelines, including timelines and claim requirements.
- Proficiency with claims systems (ICE, Proven, or similar)
- Ability to review and validate claim packages, including documentation and data accuracy.
- Proven ability to manage deadlines and work in a high-volume environment.
- Analyze loan performance data and prepare detailed reports on claim status and recovery outcomes.
- Provide expertise in loan servicing and default management to ensure best practices in investor claims handling.
- Support audit and compliance reviews related to investor claims
- Continuously improve claims processes to enhance accuracy, efficiency, and investor satisfaction.
- Ensure compliance with company policies, investor guidelines, and regulatory requirements.
- Validate accuracy of all parties, account numbers, and contact information following strict fraud prevention guidelines.
QUALIFICATIONS:
Required Education and Experience:
Graduate and above
3+ years experience in Default Servicing Claims.
Familiarity with investors claim submission requirements and documentation standards.
Ability to analyze complex loan data and resolve discrepancies.
Proficiency with mortgage servicing systems and loan servicing platforms.
Good oral and written skills .
