01Overview
Lead Large-Scale UK Mortgage Operations with a Global BFSI OrganizationWe're seeking an accomplished Delivery Head UK Mortgage Operations to lead large-scale banking operations, driving operational excellence, client success, and business growth. This is a strategic leadership opportunity for professionals with deep expertise in UK Mortgage, Banking Operations, Service Delivery, Client Management, Operational Transformation, and P&L ownership, managing high-performing teams across multiple locations.Qualifications1825 years of experience in BPO, BPM, Banking, or Financial Services OperationsMandatory experience leading UK Mortgage Operations at scaleProven success managing large delivery teams of approximately 1,000 employeesStrong expertise in Service Delivery, Client & Stakeholder Management, Operational Excellence, Risk & Compliance, Workforce Planning, and P&L ManagementExperience driving transformation, automation, Lean, Six Sigma, or continuous improvement initiativesExcellent leadership, communication, commercial, and executive stakeholder management skillsMBA, postgraduate qualification, or Lean/Six Sigma certifications are advantageousEligibilityLocation: Mumbai (Preferred) | PAN IndiaFlexibility to travel or relocate across India and support UK business hours when requiredPAN and DOB are mandatory for profile creationSubmit your updated CV, ensuring your UK Mortgage leadership experience, banking operations expertise, large-scale delivery management, and transformation achievements are clearly reflected. Only candidates meeting the mandatory requirements will be considered. .
