01Key Responsibilities
- Review and analyze denied or underpaid Denti-Cal dental claims
- Work on claim reconsiderations, appeals, TAR-related denials, and resubmissions
- Understand and interpret Denti-Cal EOBs, denial codes, and payer guidelines
- Verify claim status through payer portals, IVR systems, and clearinghouses
- Prepare and submit CRA forms, appeals, corrected claims, and supporting documentation
- Review clinical documentation including SOAP notes, narratives, X-rays, and TAR approvals
- Identify trends and root causes for denials and provide feedback to operations teams
- Coordinate with eligibility, claims submission, and provider offices for claim resolution
- Ensure timely follow-up on aging AR and denied claims
- Maintain productivity and quality standards as defined by management
- Document account activities accurately in billing systems and trackers
Required Skills:
- Experience in AR follow-up or dental claims statusing
- Knowledge of TAR, NOA, CRA, and Denti-Cal authorization processes
- Familiarity with payer portals such as Denti-Cal, Delta Dental, Aetna, Cigna, etc.
- Experience handling appeals and reconsiderations for denied dental claims .