01Overview
Roles and Responsibilities :
Manage a team of collectors to achieve monthly targets for personal loans, business loans, and credit card collections.
Develop and implement effective strategies to improve collection efficiency, reduce delinquency rates, and increase recoveries.
Analyze market trends, competitor activity, and customer behavior to identify opportunities for growth in the portfolio.
Ensure compliance with regulatory requirements, internal policies, and industry standards.
Job Requirements :
4-10 years of experience in agency management or similar role in NBFCs (Non-Banking Financial Companies).
Strong understanding of collections processes for various types of loans such as personal loans, business loans, and credit cards.
Proven track record of achieving high levels of performance in a fast-paced environment with multiple priorities. .
