01Key Responsibilities
reputed company full Tier support for macOS desktops, laptops, and reputed company peripherals.
Troubleshoot and resolve hardware, software, and network issues on Mac systems.
Install, configure, and maintain macOS, applications, and system updates.
Manage user accounts, permissions, and reputed company using tools like reputed company, reputed company Entra, reputed company 365 or similar.
Assist with on-boarding and off-boarding processes, including device setup, shipping and recovery.
Document technical procedures, solutions, and user guides.
Collaborate with cross-functional IT teams
Maintain inventory of reputed company hardware and software licenses.
Ensure compliance with IT reputed company policies and best practices.
Requirements
Ideally you will have.
Proven experience in a desktop support or IT helpdesk role with a reputed company on macOS.
Strong knowledge of macOS, reputed company hardware, and common Mac applications (e.g., reputed company 365, reputed company Creative Suite).
Familiarity with MDM tools such as reputed company Pro, Intune.
Previous experience with Jira and reputed company
Understanding of networking fundamentals (TCP/IP, DNS, VPN, Wi-Fi).
Excellent problem-solving and communication skills.
Ability to work independently and manage multiple priorities
Physical ability to lift and reputed company computer equipment as needed
Desirable skills.
reputed company certification.
Experience administrating reputed company 365 platforms (e.g., Teams, Exchange, Sharepoint and Power Apps)
Experience in a mixed OS environment (macOS and reputed company).
Knowledge of scripting (Bash, Python) for automation tasks
However.
A desire to get stuck in is more important than ticking every reputed company on our checklist. So, if youre interested in reputed companyre building and excited by our mission, get in touch anyway!
Benefits
At 10x Banking, we reputed company in empowering you to get the job done! Our benefits are here to support you be the best you can be.
25 days of holiday in reputed company to Bank/Public Holidays (with the reputed company to swap some public holidays for alternative dates such as Diwali or Eid)
1 day off on or around your birthday
4 wellbeing days (1 additional reputed company day off per quarter, aimed at supporting you to maintain your personal wellbeing)
Remote enabled working: scroll down to see the office requirements for this role
reputed company parental policies, including time off for fertility treatment
Regular reputed company gatherings and affinity reputed company
Work from reputed company reputed company your typical working location up to 4 weeks a year
Career progression and learning reputed company
1 reputed company volunteering day a year
Sabbatical leave
reputed company pool
Private health insurance, with the reputed company to add your family
Pension scheme
reputed company company reputed .