Desktop Support Engineer L1 - Fresher - Onsite / Field Work

Key Responsibilities Provide first-level technical support for desktops, laptops, printers, and other IT devices.Troubleshoot basic hardware and software issues.Install and configure Windows operating systems and applications.Perform basic troubleshooting of network connectivity issues.Support user account creation, password resets, and access-related issues.Assist with installation, configuration, and maintenance of IT equipment.Troubleshoot issues related to MS Office, Outlook, Teams, and other common applications.Maintain IT assets and update inventory records.Escalate complex technical issues to the L2/L3 support team.Follow IT security policies and company procedures.Maintain proper documentation of incidents and service requests.Required Skills Basic knowledge of Windows 10/11.Basic knowledge of computer hardware and troubleshooting.Basic understanding of LAN, TCP/IP, DNS, and DHCP.Knowledge of MS Office and Outlook.Good communication and interpersonal skills.Willingness to learn and work in a team environment.Basic knowledge of Active Directory will be an added advantage.Qualification Diploma / BCA / B.Sc. Computer Science / B.E. / B.Tech. / Any IT-related qualification.Preferred Candidate Freshers are welcome to apply.Candidates with good troubleshooting and communication skills will be preferred.Candidates should be willing to work from the office and support end users.Salary: 12k to 18k per month Joining: Immediate / As per requirement Compensation: 12,000.00 - 18,000.00 per month Benefits: Provident FundWork Location: In person .