01Overview
Desktop Support Engineer (L1) - IT Infra - 1+ Years - Hyderabad
- Functional Practices: Software Engineer
- Job type: Permanent
- Contact name: Simran Bhatia
- Contact email:
- Job ref: 124808
- Published: about 21 hours ago
Overview
We are hiring experienced professionals for the Desktop Support Engineer (L1) role. We are looking for candidates with strong expertise in desktop troubleshooting, Windows administration, hardware and software support, Active Directory, and IT infrastructure operations.
Your Future Employer - A leading technology-driven organization focused on delivering seamless IT infrastructure services and end-user support across enterprise environments.
Responsibilities
- Provide Level-1 support for desktops, laptops, printers, and other IT peripherals
- Troubleshoot hardware, software, operating system, and network-related issues
- Install, configure, and maintain Windows OS and enterprise applications
- Manage user accounts, access rights, and password resets through Active Directory
- Support Microsoft Outlook, Office 365, VPN, and collaboration tools
- Log, track, and resolve incidents through ITSM/ticketing tools within SLA timelines
- Coordinate with L2/L3 teams for complex technical issues and escalations
- Maintain IT asset inventory and ensure compliance with organizational policies
What is in for you
- Opportunity to work in a fast-paced enterprise IT environment
- Exposure to contemporary infrastructure support and IT service management practices
- Excellent learning and career growth opportunities in the IT Infrastructure domain
- Collaborative work culture with continuous technical upskilling
Reach us
If you think this role is aligned with your career, kindly share your updated CV at for a confidential discussion.
Disclaimer
Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging and memorable hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Note: Due to high application volumes, please assume your profile has not been shortlisted if you do not hear back within 1 week. Your patience is highly appreciated.
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Keywords
#Hiring #DesktopSupport #ITInfrastructure #ITSupport #TechnicalSupport #Helpdesk #L1Support #WindowsAdministration #ActiveDirectory #Office365 #HyderabadJobs #TechHiring #InfrastructureSupport .
