01Key Responsibilities
Recognise, suggest, and own new opportunities throughout the digital consumer journeys to deliver high performing, agile customer interactions and touchpoints.
Deploy relevant content changes accurately within defined timelines.
Be a part of a high-quality end to end digital journey that achieves a consistent digital and brand narrative.
Recognise and understand the digital journey insight, making recommendations based on consumer behaviour and industry trends.
Support the Digital Content Manager in managing requirements discovery, solution design, user story writing, feature development and use acceptance testing.
Assist the digital restaurant deployment plan.
Execute accurate digital content into the digital journeys.
Provide input into the product roadmap and backlog for the digital journey ensuring all stakeholders are consulted through great working partnerships.
Help to drive change within the organisation to a digital first culture to digitally transform all business opportunities.
Understands and advocates the digital journeys and capabilities.
Experience and Qualifications:
Ideally, a minimum of 2 years expertise within the Food/Catering technology industry.
Desirable to have a digital/tech qualification and/or training.
Technical/ Hard Skills:
Self-sufficient in relevant CMS or content systems.
Proven track record of content management that meet both business and consumer needs.
Behavioral/ Soft Skills:
A passionate and technology focused mindset, eager to innovate digital solutions for our future.
Willingness and eager to deliver frictionless consumer journeys.
Able to act on behalf of the consumer when making decisions.
Flexibility to work, if needed with different time zones.
Remain flexible and resilient to changing business, client, or consumer priorities. .
