Digital Renewal Sales Rep (Mumbai)

Digital Renewal Sales Rep Experience: Not Available to Not Available years Location: Barcelona, ESP Skills: CRM, organizational skills, time-management skills, customer-focused mindset Job Requisition ID # 26WD100216 The Senior Associate Digital Renewal Representative is responsible for managing multiple customer renewal cycles across regional accounts, ensuring timely, accurate renewals while supporting customer retention and growth. This role engages directly with customers on renewal discussions, identifies churn risks and expansion opportunities, and collaborates with Account Executives, Customer Success Managers, and partners. The ideal candidate demonstrates strong time management, customer focus, and the ability to execute renewals with increasing independence using CRM tools and established playbooks. ***This role has more than one opening available.*** This role is Monday to Friday with an expectation of being in-office 4 days per week. Key Responsibilities Execute endtoend renewal motions, streamlining workflows and minimizing manual intervention Close customer renewals to protect and retain the existing customer base, ensuring accuracy and on time execution Drive and close seat expansion opportunities at the time of renewal using standard sales plays Monitor account autorenewal status and intervene when autorenewals are disabled to prevent churn Work directly with customer procurement teams to complete renewal transactions Maintain accurate sales forecasts and pipeline visibility using CRM and renewal tracking tools Collaborate with Account Executives on larger crosssell and expansion opportunities Engage and when needed partner with Customer Success Managers to support retention and adoption efforts during postsale engagements Provide lighttouch support to authorized partners Share insights on churn risks, renewal blockers, and missed upsell opportunities across internal teams Gather and deliver customer feedback related to products, packaging, and renewal experience Minimum Requirements 5+ years of experience in inside sales, renewals, account management, or customerfacing sales roles Fluency in English and French Experience closing deals or renewals, including customer communication and followup Proven ability to manage multiple renewal cycles and priorities concurrently Strong organizational and timemanagement skills Experience using CRM or renewal tracking systems Effective written and verbal communication skills Customerfocused mindset with the ability to identify and address customer needs Bachelors degree or equivalent professional experience Preferred Qualifications Experience in a software, SaaS, or technology sales environment Prior exposure to subscriptionbased or renewaldriven sales models Experience supporting seat expansions or upsell opportunities during renewals Familiarity working with procurement teams and contractdriven renewals Experience collaborating with Account Executives, Customer Success, and partner organizations Ability to identify churn risks and recommend proactive retention actions Comfort operating in a rapidpaced, metric-driven sales environment RS27 #LI-AS1 Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk its at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When youre an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future Join us! Salary transparency Salary is one part of Autodesks competitive compensation package. Offers are based on the candidates experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Sales Careers Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales Diversity & Belonging We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging Are you an existing contractor or consultant with Autodesk Please search for open jobs and apply internally (not on this external site). .