01Overview
About the Role:Grade Level (for internal use):
13About the Role:
The Change Management Director will define, drive, and deliver the change management portfolio for Enterprise Technology Strategy workstreams. That includes overseeing the change management success for several large, complex transformational projects, many smaller projects, and business as usual change as required. You will collaborate closely with senior executives, cross-divisional technology leads, PMO leads, and stakeholders across functions to ensure alignment with organizational goals and objectives.
Responsibilities and Impact:
Understand the vision and goals of the enterprise, technology strategy, and other Corporate functions, and design and align the organizational change management program accordingly, with special focus on sustainable people change.Provide vision and roadmap for change portfolioApply a structured organizational change management methodology to achieve successful organizational change management, including for transformational programs and business-as-usual activities.Support the design, development, delivery, and management of modern and effective communications and training using a range of channels and leveraging existing teams and tools where possiblePartner w/ Corporate Communications and DTS Engagement on communication strategiesEngage all relevant governance and user stakeholder groups for change, including interaction with senior management, advisory groups, working groups, champions, super users, and end usersProvide guidance to technology leaders to upskill change maturity and effective sponsorship competencyEnsure standardization of change management process and outputs across the organizationEnsure successful business user acceptance testing programs and feedback collection in collaboration with project teamsDefine and manage success metrics and KPIs for change and adoptionFor larger projects, deliver a change management program that contributes to the success of the projects including persona analysis, communications, impact and readiness assessment, success metrics, user acceptance testing and feedback management, training, and adoption at all levelsIdentify improvement opportunities as part of our continual process improvement efforts and help develop ways to influence change readiness and reduce change fatigueProvide change project and leadership competency status reporting and dashboardsWhat Were Looking For:
Basic Required Qualifications:
The successful candidate will have significant experience delivering structured methodology to modernize and transform how change management is achieved in complex, global firms across large, diverse user groups.Substantial relevant experience in organizational change management gained over many years and a variety of circumstances including complex and strategic multi-year programs with 5,000+ participantsSubstantial experience operating in a complicated multi-stakeholder environment in a large global firmExperienced in stakeholder management, relationship management, and holding people to account including senior managementStrong business acumenStrong thought leadership and problem solvingAdditional Preferred Qualifications:
Excellent prioritization skills with the ability to remain calm and make good decisions in a fast-paced environment with changing priorities Experience in direct and indirect people management with the ability to effectively coordinate the activities of multiple groupsHigh emotional intelligence with the skills and confidence to positively maintain and influence cultureQualified and experienced in a recognized change management methodology such as Prosci, ADKAR, and experience in adapting methodology to fit conditions Exceptional verbal and presentation communication skills at all levels, globally
Whats In It For You
Our Mission:
Advancing Essential Intelligence.
Our People:
We're more than 35,000 strong worldwideso we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in.
Were committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the .
