Director, Risk & Control (Maharashtra)

Job ID 40767 Location Mumbai IN Area of interest Operations Job type Regular Employee Work style Office Working Opening date 24 Sept 2025 Job Summary The Director Risk Control is responsible for managing end to end process risks for processes in the combined single Process Universe for Corporate Commercial and Institutional Banking Client Coverage CCIB CC The Director Risk Control is responsible for the first line of defence and ensures effective implementation of Operational Risk Framework under the Enterprise Risk Management Framework process controls and governance within the country The Director Risk Control is also responsible in overseeing the execution of Country processes in line with standards set by the Global Process Owners and Policy Owners and monitor deviations to global Standards Key Responsibilities Strategy Country Process Ownership The Director Risk Control within in the Region will be the Country Process owner for the designated processes and will be accountable for the end-to-end business processes and are responsible for Identification and management of the end-to-end processes as defined by the CCIB CC Process Universe and associated risks for the activities carried out by the business including hubbed or outsourced Implementing CAS Control Assessment Standards to monitor the effectiveness of the controls and standards governing the end-to-end process Being accountable to the Group Process Universe Owner framework and policy owners and implementing the control requirements applicable to the process Escalating significant risks and issues through Regional Heads to the Process Universe Owners relevant Risk Framework Owners or Policy Owners Conducting deep dives and investigations to identify root causes for fraud events and enhancement of controls where required Conducting review of accounts downgraded to CG 12 or worse to verify whether account management was conducted in conformity to Group standards policies and procedures including all applicable local requirements Assist in carrying out Peer reviews within country across regions to validate effectiveness of processes and controls Support the R C Team Lead in framing of effective processes and controls for implementation of Group policies and local regulatory requirements within the country Coordinate with internal and external auditors on fronting audits work with various stakeholders in CCIB CC Operations and support functions for completion of Management Action Plans including implementation of required process fixes and socialisation of key themes with stakeholders Preparation of Lessons Learnt based upon various investigations undertaken Business Continuously evaluate and identify operational risk implications of business strategies and programmes and provide guidance on any operational risk remediation actions Responsible for contributing to and ensuring adoption of COO initiatives as applicable Support the business in the South Asia countries in minimizing operational risks and losses and investigation of material operational losses to prevent recurrence Processes Responsible for ensuring adherence to specified BAU operational risk deadlines along with the consistent execution of CST KCI for relevant processes across the region Responsible for being a key escalation recipient for the business for all operational risk related incidents and queries that arise in the region Ensure risk ownership by Country process Owners over centrally GBS Managed services performed validation checks is retained at the country level within the region - specifically ownership of residual risk evaluations and associated remediation activities Responsible for coordinating with stakeholders across the region to increase transparency and share key developments learnings and best practices Responsible for supporting the business across the region in minimizing operational risks and losses and ensuring material operational losses are investigated to prevent recurrence Identify non-standard processes and ensure appropriate control mechanisms are implemented and approved Responsible for regular dialogue with CCIB team and country compliance team to ensure that Country Teams in the region is informed of product changes regulatory changes current policies compliance reviews and audits India Specific Additional Responsibilities Responsible for conducting Staff Accountability Reviews for credit deterioration Non-Performing Assets or borrowing clients whose credit grade slips to CG13 or CG 14 as required in line with local regulatory requirement Responsible for conducting Root Cause reviews for Credit frauds Responsible for administrative oversight on the Concurrent Audits conducted by an empanelled external audit firm which is conducted in line with local regulatory requirement People Talent Responsible for driving appropriate culture and values within the country teams Setting appropriate tone and expectations for the team working in collaboration with risk