Director - Salesforce Technical Consulting

Youll be responsible for planning capacity, hiring, training, and mentoring our Technical Architects, as well as guide them on their CTA journey.Serve as a trusted advisor to the client, guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business valueIdentify and lead internal critical initiatives to grow the Industries Architects consulting practice; serving as an active contributor to the communitys overall knowledge base and expertiseWork closely on projects with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needsLead Enterprise Architecture and Governance for an enterprise-level customer engagement. Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business stakeholders that shape the architectural vision, and establish a program architectural roadmap.Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.Lead a project team of developers focused on driving optimized solutions for our clients leveraging Salesforce Industries CloudsEnsure the success of these teams while securing the highest CSAT and business outcomesManage customer expectations; negotiate solutions to complex problems with both the customer and third-party stakeholdersEstablish trust with the customers leadership, promoting and/or implementing best practices with SFI and SalesforceHighlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion Minimum

18+ years of experience leading Salesforce technical consulting projects.Strong application design skills combined with strong data, integration, and security architecture skillsExpertise in one or multiples of Salesforce Industries Cloud, Sales/Service/Experience Cloud, and Vlocity OmniStudioExpertise in one or multiple domains of Financial Services, Health & Life Sciences, Manufacturing and Automotive, Retail and Consumer Goods, etc.Integration Architecture (Must have)Platform Security (Must have)Identity and Access Management / Integration SecuritySharing and Visibility (Must have)Data Architecture and Management (Must have)Architectural Design PatternsApex Design Patterns (Must Have)Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others)Proficiency in English Preferred

Salesforce Certifications (Admin, Developer, Sales, and Service Clouds, System and Application Architect).OmniStudio Developer/ConsultantThorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologiesStrong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audienceA great listener with the ability to communicate with people in diverse rolesProven ability to analyze, design, and optimize business processes via technology and integrationResourceful and innovative thinker who can work through and solve problemsAdept at navigating/mediating conflict and fostering healthy dialogueStrong interpersonal skills - nurture effective working relationships with othersExceptional analytical skills - experience overseeing and managing business metrics, productivity, and outcomes .