01Overview
Role: Disbursement Associate
Experience : 1- 2 years
About The Role
We are looking for a proactive and customer-focused Executive Abroad Remittance (Forex) to manage overseas tuition fee payments for students pursuing higher education abroad. The role also involves assisting students with essential post-loan financial products and services, including International Bank Accounts, Student Insurance, International SIM Cards, and other value-added solutions. The candidate will work closely with students, education loan counsellors, and partner teams to ensure smooth and timely international fee remittances while delivering a seamless post-loan experience.
Key Responsibilities
Contact students who have received education loan approvals and are eligible for abroad remittance services.
Educate students about the international fee payment process and available payment options.
Collect all required documents, including university fee invoices and payment-related details.
Generate and share Flywire quotations/payment links and guide students throughout the remittance process.
Obtain customer consent and coordinate international fee payments.
Follow up with students to ensure timely completion of remittance transactions.
Coordinate with internal teams and payment partners to resolve queries.
Counsel students on International Bank Accounts, Student Insurance, International SIM Cards and other student financial solutions.
Cross-sell relevant financial and value-added services.
Required Skills
Robust communication, counselling, and interpersonal skills.
Excellent follow-up and relationship management.
Understanding of international education and student requirements.
Ability to work in a target-driven setting.
Problem-solving and customer service skills.
Preferred Qualifications
Graduate in any discipline.
12 years of experience in Forex, education loans, banking/financial services, or cross-selling.
Experience with Flywire, banks, forex companies, student insurance, or international banking services is preferred.
Location : Noida
Skills: cards,remittances,forex .
