Job Summary
We are looking for a dynamic and target-oriented Relationship Manager LAP / Mortgage responsible for sourcing and acquiring customers for Loan Against Property (LAP), Mortgage Loans and Home Loans. The candidate will be responsible for lead generation, relationship management, channel development and managing the loan process from sourcing to disbursement.
Key Responsibilities
- Source new business for LAP / Mortgage / Home Loan products through open market and various channels.
- Generate leads through DSAs, connectors, brokers, property dealers, builders, CAs, referrals and direct customer sourcing.
- Develop and maintain strong relationships with customers and channel partners.
- Understand customer financial requirements and recommend suitable loan solutions.
- Conduct customer meetings and explain product features, eligibility, interest rates, documentation and repayment terms.
- Collect and verify customer and property-related documents and ensure quality file login.
- Coordinate with Credit, Legal, Technical, Operations and other internal teams for smooth processing.
- Manage the complete sales cycle from lead generation login sanction documentation disbursement.
- Follow up regularly with customers and channel partners to ensure timely closure of cases.
- Achieve monthly targets for login, sanction and disbursement.
- Develop new market areas and expand the DSA / connector / broker network.
- Maintain regular market intelligence regarding competitor products, pricing and customer requirements.
- Ensure compliance with company policies, KYC requirements and lending guidelines.
- Maintain accurate sales activity and customer records in CRM.
Desired Candidate Profile
- Graduate in any discipline;
- 2 to 8 years of experience in LAP / Mortgage / Home Loan / Secured Loan Sales.
- Candidates from Banking, NBFC, HFC, Housing Finance or Financial Services are preferred.
- Strong understanding of LAP / Mortgage products and secured lending.
- Experience in handling DSA / DST / Connector / Broker channels will be preferred.
- Existing network of DSAs, property consultants, builders, CAs or business associates will be an advantage.
- Basic understanding of income assessment, property documentation and credit process.
- Strong communication, negotiation and relationship-management skills.
- Target-oriented and comfortable with field sales.
- Willingness to travel within the assigned territory.
- Age upto 35 Years
