01Overview
Key Responsibilities
Billing Delivery & Requirement Management
- Gather, analyze, and document requirements (BRDs, FRDs, user stories) focused on Duck Creek Billing
- Understand and configure billing processes including:
- Billing plans & schedules
- Invoicing and payment processing
- Collections, dunning, and refunds
- Identify and resolve premium mismatches within billing systems
- Support SIT/UAT, defect tracking, and release cycles
Billing Configuration & Development
- Configure and support Duck Creek Billing (DCB) solutions using:
- Author (Manuscripts, XML/XSLT rules)
- Billing workflows and configurations
- Implement and validate billing-related functionalities and enhancements
- Support integrations with external systems (payment gateways, finance systems, APIs)
- Work closely with development and QA teams to ensure high-quality delivery
Required Skills
- 48 years of experience in P&C; Insurance IT, with strong focus on Duck Creek Billing
- Robust understanding of
- Billing lifecycle (invoicing, payments, collections, refunds)
- Billing configuration and workflows
- Hands-on experience with:
- Duck Creek Author & Manuscripts
- Integration concepts (REST/SOAP APIs)
- Strong analytical and problem-solving skills
- Basic understanding of SQL/data validation
- Good communication and stakeholder management skills
- Experience working in Agile/Scrum environments .
