E -Commerce Supply Operations Associate (Durgapur)

ROLES & RESPONSIBILITIES - Order Management: Monitor incoming marketplace orders and oversee the complete fulfillment cycle. - Logistics Coordination: Partner with courier services to ensure timely shipping and handle delivery exceptions. - Vendor Operations: Manage seller onboarding, monitor vendor compliance, and resolve order dispatch delays. - Inventory Control: Track stock levels across warehouses to prevent stockouts and overstock situations. - Returns & RTO: Oversee the Return-to-Origin (RTO) process and manage quality checks for returned goods. - Process Optimization: Identify bottlenecks in daily workflows and implement scalable tech-driven solutions. Qualifications & SkillsExperience: - 1- 4 years in e-commerce operations, logistics, or supply chain management. - Tech Savvy: Advanced proficiency in MS Excel, ERP systems, and e-commerce dashboard management. - Problem Solving: Ability to thrive in a fast-paced workplace and make quick, data-driven decisions. - Communication: Strong negotiation and coordination skills to manage external vendors and logistics partners. .