Job Description:
Roles &
Responsibilities
Develops new and expands existing High Net worth Customer relationships for liabilities (SA driven) and commercial assetsSources new bank customers through external individual efforts and acquisition channelEnsures high levels of customer service orientation and application of bank policy.Cross-sells bank products to existing set of branch customers, which are mappedInforms customers of new products or product enhancements further to expand the banking relationship.Plans and conducts special sales initiatives and events for prospective and existing clients.Maintains complete relationship record for assigned customer accounts.Tracks customer complaints/queries and turnaround times for customer satisfaction .