01Key Responsibilities
' ''elivering the contracted scope to the client and manage the contract obligations for the client' ''haping up and cocreating where needed, proactive proposals with client leading to a sole source renewal and expansion' ''hould be a strong Influencer at clients C ' Suite and should be able articulate our value proposition, capability to become and sustain being a strategic partner.' ''ccountable for engagement budget and actuals, delivering the contracted revenue and margin' ''eep dive into operational issues resolution and building proactive control environment to prevent operational issues' ''ringing inspiration and recent industry developments to clients and leading by example across Business Services and the Group to bring the expertise forward on Business Services account(s) from transformation, delivery, and technology' ''trong understanding and proven record of 'pplying automations like RPA, AI, Gen AI and Agentic to drive significant improvement in process efficiency, client experience and business outcomes' ''ccountable for organic growth of the engagement or portfolio of engagements' ''ringing the power of the Group to client account(s) and orchestrating other parts of the Group's portfolio beyond Business Services to deliver outcomes to the client' ''eading partnerships with key stakeholders, includi .
