English Customer Support Executive / Chat / Voice / BPO / Jaipur (Mapang

We are looking for enthusiastic and detail oriented International Customer Support Executives to join our growing non-voice support team. In this role, you will assist global customers by resolving their queries through email and live chat, ensuring a smooth and positive customer experience. If you have robust written English skills and enjoy helping customers, this is a great opportunity to build your career in the international BPO industry. Key Responsibilities Respond to customer queries via email and live chat in a professional and timely manner. Assist customers with questions related to products, accounts, services, and general support requests. Ensure every interaction delivers a positive and helpful customer experience. Accurately record customer conversations and updates in the CRM system. Identify complex issues and escalate them to the appropriate team when required. Maintain high performance standards including response time, accuracy, and customer satisfaction. Skills & Qualifications Excellent written communication skills in English with strong grammar and clarity. Previous experience in customer support or non-voice process is preferred but not mandatory. Strong problem-solving ability with a customer-first mindset. Ability to manage multiple conversations and tasks simultaneously. Comfortable working with CRM tools, email platforms, and chat systems. Positive attitude and willingness to learn in a fast-paced environment. What We Offer Competitive salary: 27,000 36,000 per month Opportunity to work with international clients and global processes Structured training and explicit career growth opportunities Supportive and collaborative work environment A culture that values learning, growth, and employee well-being If youre passionate about delivering excellent customer service and want to grow in the international BPO sector, wed love to hear from you. Apply now and become part of our growing team! Job Types: Full-time, Permanent Compensation: 27,000.00 - 36,000.00 per month Benefits: - Health insurance - Paid sick time - Paid time off - Provident Fund Language: - English (Required) Work Location: In person .