English Customer Support (Non-Voice)

Experience in technical-based customer assistance through chat, and email Previous experience dealing with the challenges faced in a customer-focused role Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward. Problem-solving and critical thinking skills A passion for problem-solving with the customers interest and satisfaction being the primary goal Social Media Savvy Ability to effectively and correctly communicate verbally and in written format Role

English (B2/C1) speaking and writing Great communication skills, written and oral Demonstrate strong abilities to work independently and as a remote team player Must be adaptable and flexible, demonstrating abilities to work with process and information changes Must be willing to participate in a background screening Proven customer communication experience (E-mail & chat) Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office) Willing to learn new skills in a brand new industry within the market About Us We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners interests and supporting their long term success through innovation and technologypowered by ridiculously smart people. TaskUs partners with the worlds most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world. TaskUs currently has over 52,000 employees around the world with offices across Egypt, the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! TaskUs is an Equal Opportunity Employer How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require