Entra ID

Job Description About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate whats next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem. Our disruptors mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We reported $1,654.4M FY26 revenue with 17.4% Y-o-Y growth. We have delivered 24 sequential quarters of growth with $436.0M in Q4 FY26 revenue, up 3.2% Q-o-Q and 16.2% Y-o-Y growth. Our 27,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We have been recognized as the Fastest Growing IT Services Brand Globally in the 2026 Brand Finance IT Services 25 Report. We named a Leader in the Everest Group Private Equity (PE) Services PEAK Matrix Assessment 2026 and Software Product Engineering PEAK Matrix Assessment 2026. About Position: The IAM Engineer will support day-to-day Identity Access Management operations, focusing on Okta, Azure AD, MFA, and SSO. The role is responsible for user lifecycle management, access provisioning, application integrations, access reviews, and operational reporting while meeting defined SLAs. Role: Entra ID Location: Pune Experience: 5 to 8 Years Job Type: Full-Time Employment What You'll Do: IAM Operations Support Execute Joiner, Mover, and Leaver (JML) processes using the customer's HRMS as the single source of truth. Manage approximately 300 IAM tickets per month across P1P4 priority levels while adhering to defined SLA commitments. Perform Azure AD (Microsoft Entra ID) and Okta administration, including: User management Group management Role assignments Policy administration Support Multi-Factor Authentication (MFA) and Single Sign-On (SSO) configurations for enterprise applications. Provide integration support for business applications and IT infrastructure. Access Governance Support Support and execute User Access Review (UAR) campaigns. Manage quarterly access review cycles: HiTrust Scope: Complete reviews within 60 days. SOX Scope: Complete reviews within 90 days. Assist with: Access remediation activities Certification follow-ups Audit evidence collection and documentation Reporting & Documentation Develop, maintain, and update IAM operational runbooks and procedures Prepare and publish: Monthly Access Management Reports Monthly reports identifying users without MFA or operating under risk acceptance Support half-yearly compliance reporting related to access reviews and governance activities. Legacy Platform Support Provide operational support for Hitachi ID until its planned decommissioning. Ensure continuity of existing services and maintain support within agreed operational scope and business hours. Expertise You'll Bring: Hands-on experience with: Okta (SSO, MFA, Enterprise Application Management) Microsoft Entra ID / Azure Active Directory Strong understanding of: Identity and Access Management (IAM) lifecycle management Joiner, Mover, and Leaver (JML) processes Authentication and authorization concepts Single Sign-On (SSO) Multi-Factor Authentication (MFA) Federation technologies including: SAML OAuth OpenID Connect (OIDC) Experience with ticketing and ITSM platforms such as: ServiceNow Equivalent enterprise ticketing tools Exposure to compliance frameworks and regulatory controls, including: SOX (Sarbanes-Oxley) HiTrust Other access governance and audit requirements Experience supporting: User Access Reviews (UAR) Audit preparation and evidence collection Compliance reporting activities Familiarity with SLA-driven support environments and ITSM processes. Strong operational and process discipline. Excellent written and verbal communication skills. Ability to work effectively in a structured, compliance-focused environment. Strong analytical and problem-solving capabilities. Ability to manage multiple priorities while maintaining high service quality and SLA adherence. Benefits: Competitive salary and benefits package Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for