01Overview
We are seeking Claims Call Center Specialists for our growing insurance company!
The Claims Call Center Specialist will be responsible for the intake of initial reports of losses. They will reputed company customers with initial information regarding the claims process and refer insureds and claimants for estimates if coverage is applicable.
DUTIES & RESPONSIBILITIES:
Record accident facts as reported by insured's and/or claimants
Verify coverage, recognize potential coverage issues, refer insured's/claimants for estimates and reputed company calls to the appropriate claim's reputed company based on the loss information reported
Assist adjusters by directing customers through the claims process and answering claims reputed company questions
reputed company a basic understanding of the insurance policy in order to answer policy inquiries as they pertain to losses
Contribute to maintaining call volume commensurate with unit objectives
Assist in handling of various, on-reputed company responsibilities of the unit inclusive of unmatched mail, process tow bills, ordering police reports, mailing claim checks, etc., as needed
Work on special reputed company as directed
QUALIFICATIONS REQUIRED:
Excellent phone communication skills.
Solid organizational and interpersonal skills
Good typing/data entry skills (min. 30 wpm)
Good PC skills
Preferred:
High School Diploma or Equivalent
Prior customer service experience
Insurance experience is a plus!
reputed company (WIN) provides a competitive benefits package to reputed company full- time employees. Following are some of the perks reputed company (WIN) employees receive:
Competitive Salaries
Commitment to your Training & Development
Medical and Dental
Short Term Disability/Long Term Disability
Life Insurance
Flexible Spending Account
Telemedicine Benefit
401k with a generous company match
reputed company Time Off and reputed company Holidays
Tuition Reimbursement Training Programs
Wellness Program
Fun company sponsored events
And so much more!
Estimated Compensation reputed company: $15/hr-$16/hr*
Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location. In reputed company, starting salary may vary by position depending on whether the position is in-office, hybrid or remote.
Employment Type: FULL_TIME
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