01Overview
Company Description KashSam Data Solutions Pvt Ltd helps businesses build a data-driven decision-making culture and achieve digital transformation. KashSam focuses on introducing data technologies, ensuring their effective adoption, and helping organizations turn data into measurable business value. We are looking for candidates for one of our Client who is a prominent engineering, procurement, and construction (EPC) power generation company headquartered in Sector 63, Noida, Uttar Pradesh. It specializes in gas- and liquid fuel-based power generation systems, turnkey power solutions, and emerging green energy sectors like compressed biogas (CBG), hydrogen fuel, and carbon capture.
Role Description This is a full time, on-site role for an Epicor ERP Support Executive / Specialist based in Noida. The role involves providing day-to-day support for Epicor ERP users, including troubleshooting issues, resolving system errors, and responding to service requests in a timely manner. The specialist will configure and maintain Epicor modules, assist with upgrades and patches, and support data migration and integration activities. Daily responsibilities include analyzing business processes, documenting requirements, creating user guides, and training end users to ensure effective ERP usage. The role also requires collaborating with finance and operations teams, coordinating with technical teams or vendors, and maintaining transparent communication with stakeholders to improve system performance and user satisfaction. This role reports into IT Head
Key Responsibilities
L1/L2 User Support
Master Data Management
Configuration & System Changes
Escalation & Partner Coordination
Reporting & Documentation
Continuous Improvement
Qualifications
Solid analytical skills to diagnose ERP issues, interpret data, and support process improvements.
Planning and organizational skills to manage multiple support tickets, enhancements, and project tasks.
Effective communication skills to interact wit .
