01Overview
Job Purpose:
To meet and understand customer needs and execute trades seamlessly. Disseminate the research calls to customers and sell/ advise for Broking, structured products as well as third party products eg -Mutual Funds, Loans, Health insurance, Life Insurance etc.
Key Result Areas:
To follow the Deal Desk Process Branch Compliance
Key Result Areas
Supporting Actions HNI / PCG Business Development
Leverage existing networks, market databases, references, events, and cold outreach to identify and target potential HNI / PCG clients. Stay informed about market movements and lifestyle shifts to spot opportunities for client engagement.
Create structured acquisition plans to penetrate the HNI / PCG segment in the region. Customize your approach for each prospect based on profile analysis, risk appetite, and investment behavior.
Conduct in-depth meetings and financial discussions to understand the prospective clients investment goals, risk tolerance, income structure, and liquidity needs. Build a strong rapport to earn their trust and confidence.
Advise the clients on their margins limits, on mark to market losses, brokerages, margins available etc.
To strictly adhere to all risk & surveillance and Deal desk processes.
To encourage & facilitate clients to migrate from offline to online trading by providing training and comfort.
To encourage clients to download mobile app/browser, transact, access reports and information pertaining to their account on the internet.
To ensure documentation formalities like KYC, profiling of new clients with all the
Customer Management
To ensure all new clients start trading within 7 days of account opening.
To ensure that all efforts are taken to introduce the customer to the online mode of trading by way of demos, and first login hand holding.
To ensure end-to end seamless and single point service to the customers, to win and maintain his trust
To ensuring specific number of clients (as pre-defined by H.O) are active on daily basis
To constantly follow up with inactive / dormant clients, build confidence and get them to trade
Cross Sell of ABC Products
To ensure participation in training and processes for other ABC products offered.
To understand the financial needs of customers and generate leads
To use other ABC products and services to activate inactive customers
Ensure adherence to surveillance and risk processes
To ensure that all compliance and legal guidelines are adhered to and mitigation strategies followed in case of mishaps
To manage the trading terminals and ensure confidentiality and security of the clients investments
To ensure no misdeal or wrong trades is knowingly/ unknowingly executed
To ensure that 100% Pre-orders are available as per SEBI mandate
To ensure all trades are confirmed by end of day (on voice logger lines) as per the trade confirmation process.
To ensure that only orders placed by customer (not their family members/agents) or an authorized person are executed.
To ensure periodic acknowledgement of trades/ balances by customer, especially when there are losses incurred in their accounts.
To keep a check on customers margins while they are trading and advise them.
To ensure the debits are collected from clients on time & the company is safely secured against debits arising out of non payment.
To ensure the terminal used by equity Advisor for placing orders is mapped to his name and id.
To ensure adherence and awareness of employee code of conduct.
Any one intrested pls share ur cv on Shivangi.maheshwary-v@adityabirlacapital.com .
