01Key Responsibilities
- Own and resolve customer-reported technical issues.
- Troubleshoot, diagnose, and provide timely resolutions for network and application-related incidents.
- Escalate unresolved issues to appropriate internal teams as per standard procedures.
- Ensure SLA adherence while delivering high-quality customer support.
- Work in a fast-paced 24x7 operational environment.
We're Looking For:
- Strong troubleshooting and problem-solving skills.
- Good communication skills.
- Passion for networking technologies and customer support.
- Willingness to work in a 24x7 shift workplace.
If you're interested, please reply to this email with your updated resume and the following details:
- Total Experience:
- Current Company:
- Current CTC:
- Expected CTC:
- Notice Period:
- Current Location:
- Preferred Location:
- Contact Number:
We look forward to connecting with you! .
