01Key Responsibilities
Own and resolve customer-reported technical issues.
Troubleshoot, diagnose, and provide timely resolutions for network and application-related incidents.
Escalate unresolved issues to appropriate internal teams as per standard procedures.
Ensure SLA adherence while delivering high-quality customer support.
Work in a fast-paced 24x7 operational environment.
We're Looking For:
Strong troubleshooting and problem-solving skills.
Good communication skills.
Passion for networking technologies and customer support.
Willingness to work in a 24x7 shift environment.
If you're interested, please reply to this email with your updated resume and the following details:
Total Experience:
Current Company:
Current CTC:
Expected CTC:
Notice Period:
Current Location:
Preferred Location:
Contact Number:
We look forward to connecting with you!
