Executive Commercial Distribution Quality Assurance

Description:

Customer Complaints Management

Receiving, logging in, acknowledging, complaint sample follow up & intimating to manufacturing site and further supporting the investigation

Logging queries and tracking for adherence to timelines

Ensuring complaint sample retrieval and evaluate spread of event at Abbott C& FA as necessary

Ensure timely response and closure of market complaints and customer queries

Tracking Complaints for closure as per timelines and timely escalation if timelines are not met

To carry out trend analysis of Complaints

Commercial Distribution Quality Assurance

Creating and maintaining warehouse/ CFA/ Service Provider audit schedule

Reviewing temperature data of data loggers of cold chain products

Providing continuous support to F&D, & CFA locations to respond Regulatory Communications and to mitigate regulatory compliance risks

Maintaining calendar for temperature mapping of Warehouse & CFA locations, reviewing and approving temperature mapping documents

Monitoring Online temperature monitoring system related activities at Warehouse & CFA locations and ensuring compliance as per requirement

Additional Details :

Designation: Executive Commercial Distribution quality Assurance

Location: Mumbai (BKC)

Experience: 2-3 Years

Qualification: B.Pharm or M.Pharm

Working days: 5 Days

Work timings: 9:00am To 5:30pm

Gender Preference: Male / Female

Interview Process: Face to face

Industry preference: Medical / Healthcare / Pharma

Contract period of 1 year ( Non - Renewable)

On Third Party Payroll (Talisman HR)

Interested can share updated cv onsearch@talismanstaffing.comor What's app : 9136435341