Executive Manager Central Operations Pune

Key Responsibilities Manage day to day central operations activities like customer communications data, Critical communication tracking, Compliance, large scale data management and documentationData Analysis & MIS ReportingManage other NBFC operations & reconciliation activitiesMonitor service and process quality of front end & back-end operationsMonitor and control the CRM out of TAT casesManage process compliances through stringent control measuresRCAs of the processes / Improvements thru RCAsSPOC for all customer Communications (Text/Voice) for all departmentsCo-ordination/Negotiations/Bill payments of vendors .