Executive/Sr.Executive - International Voice-Bangalore (Bengaluru)

Description We are seeking dynamic and motivated individuals for the position of Executive/Sr. Executive - International Voice at our Bangalore office. This role is ideal for freshers/entry-level candidates looking to kick-start their career in customer service and communication. Responsibilities - Handle incoming and outgoing international voice calls with professionalism and clarity. - Provide excellent customer service to clients and resolve any issues or inquiries effectively. - Maintain detailed records of customer interactions and transactions. - Collaborate with team members to improve processes and enhance customer satisfaction. - Stay updated on product knowledge and service offerings to provide accurate information to customers. Skills and Qualifications - Excellent verbal and written communication skills in English. - Solid interpersonal skills and ability to work in a team. - Basic understanding of international calling protocols and customer service best practices. - Proficient in using computer systems and software for call management and documentation. - Ability to handle pressure and maintain composure in challenging situations. - Email:(HIDDEN TEXT) .