01Overview
Job Title: Customer Support Executive Voice
Location: | Work Mode: On-site / WFO
Process: Customer Support Voice
*Role Overview*
You will be the first point of contact for customers. The role involves handling inbound/outbound calls, resolving customer queries related to insurance policies, claims, renewals, and ensuring a high-quality customer experience.
Key Responsibilities
- Address customer queries via phone regarding policies, claims, endorsements & renewals
- Provide accurate information and resolution in a timely & empathetic manner
- Maintain call logs and update customer records in CRM
- Meet quality & productivity targets as per company guidelines
Eligibility Criteria
- Experience: Freshers & Experienced candidates can apply
- Education: 12th / Graduation Minimum qualification required
- Languages: English + Hindi Mandatory. Excellent verbal communication skills
- Skills: Customer handling, problem-solving, good listening skills, basic computer knowledge
Compensation & Benefits
- *Salary:* Freshers: Up to 18K per month | Experienced: Up to 25K per month
- *Benefits:* As per company policy + Incentives
*How to Apply*
Share your updated resume for HR chaya or call 9035094254
grab your chance soon . .
