01Key Responsibilities
**- **Contact Customers:** Reach out to customers via phone or email to remind them about their overdue payments and discuss any payment issues they may have.- **Maintain Records:** Keep accurate records of all communications with customers regarding payment recovery. This helps track progress and ensures clear follow-up.- **Negotiate Payments:** Work with customers to find suitable payment plans or solutions that encourage them to settle their debts.- **Follow Up:** Regularly follow up with customers who have outstanding payments. A timely reminder can often prompt quicker responses.- **Report Issues:** Communicate any challenges you face during the recovery process to your supervisor. This helps the team address problems quickly and effectively.**Required Skills and Expectations:**You should have strong communication skills that allow you to interact well with customers. A good understanding of basic finance is helpful, but not mandatory, as training will be provided. You must be punctual and organized in managing your tasks. A friendly yet firm approach will be essential to encourage customers to make payments. You should be adaptable and able to work in a team while also being self-motivated. A high school diploma is necessary, and prior experience in a similar role is a plus, though fresh candidates are also welcome to apply.
Experience
0 - 6 Years
No. of Openings
10
Education
12th Pass
Role
Recovery Executive
Industry Type
Media / Entertainment / Broadcasting
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
News24/ Lalluram.com, Mossnet-40, sector-1, Shanakar nagar raipur pincode-492001 .
