01Key Responsibilities
Visit assigned business clients (B2B) to collect overdue payments.
Follow up on outstanding invoices through field visits and coordination with internal teams.
Build and maintain strong relationships with clients to ensure smooth collections.
Negotiate payment plans and settlements in line with company policies.
Track and update collection status in the system on a daily basis.
Handle disputes and escalate unresolved issues to the management.
Ensure adherence to legal and compliance guidelines during collections.
Meet monthly collection targets and performance benchmarks.
Coordinate with sales and accounts teams for reconciliation.
Key
02Requirements
Education: Graduate (any discipline)
Experience: 49 years in field collections
Strong negotiation and communication skills
Ability to handle difficult conversations professionally
Knowledge of local market and routes
Basic understanding of finance and invoicing
Willingness to travel extensively
Skills Required:
Negotiation & persuasion
Relationship management
Problem-solving attitude
Time management
Basic computer knowledge (Excel / CRM tools)
Key Performance Indicators (KPIs):
Collection target achievement
Reduction in overdue accounts
Client satisfaction & retention
Daily visit and recovery reports
Additional
03Requirements
Two-wheeler with valid driving license (preferred)
Flexible working hours as per field requirements
Compensation: 5,000.00 - 20,000.00 per month
Benefits:
Flexible schedule
Health insurance
Work Location: In person .
04What you'll need
Programming languages
Relationship managementTime managementNegotiation persuasionProblemsolving attitudeBasic computer knowledge Excel CRM tools
05About ZOLLOWUP SERVICES PVT LMT COMPANY
OthersIndustry
Full timeEmployment Type
DelhiLocation