Field Collections West India Ahmedabad

The Field Collections Executive will be responsible for managing on-ground collections for business loan customers within an assigned territory in West India. (Gujarat/ Rajasthan/ Maharashtra) The role involves regular field visits, customer engagement, recovery of overdue amounts, and coordination with internal teams in Mumbai to ensure portfolio quality. Key Responsibilities Rigorous follow-up on assigned cases to ensure timely recovery and closure of outstanding amounts On-ground visits to customers for payment follow-ups and resolution discussions Coordination with exporters, buyers, and internal teams for effective collection Tracking and updating collection status in internal systems and trackers Identifying early signs of stress and escalating cases as required Supporting settlement and resolution discussions, as per approval Assisting in legal and recovery processes, including documentation support .