01Overview
About The Role:
Role: Exec./Sr Exec./Assistant Manager/Manager Field Sales & Service
Location: PAN India
Department: CSD&KCD (Client Servicing)
As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of
empowering businesses across India. In this role, you have the opportunity to develop and nurture strong
relationships with our clients, assisting them on their path to success by understanding their business
needs and recommending tailored solutions to facilitate their growth. In this role as an individual
contributor, you will take charge of achieving monthly client retention and renewal targets, providing you
with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's
success.
Key Accountabilities:
Conduct daily 4-5 in-person clientmeetings to ensure clientsatisfaction and platform utilization
Maximize revenue through upselling and cross selling
Ensure systematic follow-up,time-bound closures and prompt resolution of complaintsQualifications:
Strong academic background with over 70% marksin 10th and 12th grade.
Any graduate with minimum 9 months experience in sales
Freshers with a Post Graduate Degree in Management
The essential skills required for the role are active listening, good verbal and written communication,
ability to work independently and customer orientation .
