01Overview
Job Opening: Field Sales Engineers Location: Chennai , MaraiMalaiNagar Experience : 0-2 Years in Sales/Business Development / CustomerSuccess/Or Similar. Freshers who aspire in Sales Field can apply Mandatory Qualifications : BE/BTech in Electronics, Mechanical Engineering, Electronics & Electrical Open to Travel Mandate to have: Tamil Language Read/Write/Speak Open for Travel Valid Driving License Two Wheeler - Must to have BE/BTech in Electronics, Mechanical Engineering, Electronics & Electrical Can join in Max 15 Days / Immediate Joiner Key Responsibilities (R&R;) Customer Relationship & Account Management Act as the Point of Contact (SPOC) for assigned customers and region.
- Visit customers regularly and submit daily visit/activity reports.
- Manage assigned Key Accounts and develop long-term relationships.
- Add new customer accounts from the assigned region.
- Ensure 100% customer satisfaction and achieve targeted Net Promoter Score (NPS).
- Coordinate customer visits, audits, and interactions with internal teams.
Business
Development & Sales Growth Create awareness of company services, test scopes, and capabilities through regular customer engagement.
- Understand, gather, and submit customer testing requirements related to product development/projects in the pipeline on a monthly basis.
- Generate qualified enquiries and ensure higher conversion rates.
- Deliver regional revenue growth YoY as per assigned sales targets.
- Ensure timely payment collection by coordinating with customers and accounts; avoid overdues.Customer Service & Complaint Handling Address and resolve customer complaints within agreed timelines.
- Ensure seamless communication between customers and internal teams for smooth project execution.
- Monitor project deliverables and ensure closure as per commitments.
Market
Intelligence & Competitor Analysis Track and share market trends and insights relevant to customer requirements and industry developments.
- Conduct regular competitor analysis to support strategic positioning. Marketing & Engagement Activities Participate in exhibitions, conferences, and industry networking events.
- Organize and conduct seminars, workshops, and customer awareness programs.
- Support marketing initiatives to enhance customer engagement and visibility.
Other expectations
- Accountability: Take full ownership of tasks and responsibilities.
- Proactivity: Identify and try to prevent issues before they occur.
- Team Collaboration: Work collaboratively with colleagues across Work Hours: Versatile to work in any of the three shifts to ensure smooth operations.
- Professionalism: Uphold the values and standards of Envitest in every action.
Qualification and skills required: 1. Bachelor / Master' degree in Engineering 2.Fresher or up to 2 years of Experience in Sales / Business Development / Customer Success / similar roles 3. People and Team skills 4.
Computer software - Microsoft Office, ERP and similar experience 5.Strong interpersonal and communication skills 6.Customer-centric mindset with ability to build long-term relationships 7.Negotiation, persuasion, and presentation skills 8.Analytical thinking for competitor and market trend analysis 9.Problem-solving ability to resolve customer concerns effectively .
