01Responsibilities
Proficiency in Invoicing/Billing Processes: Manage and optimize billing workflows within a SaaS environment, ensuring they are efficient, scalable, and compliant. Tax Compliance: Deep understanding of tax regulations, including VAT, GST, and withholding taxes, for countries such as the US, UK, AU, and NZ. Review and ensure the correct application of tax rules in billing systems for global customers. Collaborate with tax teams to update systems with new tax rules and rates. Financial Services Software Expertise: Proficient in tools like Oracle NetSuite, Zoho, Freshworks, or similar SaaS platforms. Working experience in setting up financial workflows within these tools, including tax calculations and reporting. Workflow Review & Implementation: Act as a functional SME to review invoicing and billing workflows before implementation. Implement SaaS-based invoicing/billing frameworks and tools to streamline processes. Testing & Issue Resolution: Document, track, and resolve workflow defects and issues identified during testing. Work closely with testers and developers to ensure proper resolution and integration of fixes. Cross-Functional Collaboration: Participate in workflow development discussions, contributing to sprint planning, stand-ups, and retrospectives. Advocate for quality, compliance, and user satisfaction throughout the development lifecycle. Global Team Coordination: Work effectively with distributed teams to manage testing, implementation, and updates to financial workflows. Documentation & Reporting: Prepare detailed documentation on invoicing, billing, and taxation workflows for stakeholders. Generate compliance reports for audits and regulatory filings across different countries. Skills & Competencies: In-depth knowledge of invoicing and billing processes within SaaS platforms. Expertise in multi-country taxation for the US, UK, AU, and NZ. Analytical mindset with strong troubleshooting and problem-solving abilities. Exceptional communication skills for articulating complex financial workflows and issues. Ability to manage multiple projects independently or within a collaborative team environment. Detail-oriented with a commitment to delivering high-quality, compliant solutions. .
