01Overview
Within Moodys Investors Service (MIS), the Regulatory Support and Controls (RSC) group enables MIS to meet Regulatory Obligations and Manage Risk in operational processes to achieve our strategic initiatives and operating priorities. RSC is looking for a Financial Data Associate to join the Gurgaon MIS Support Center (MSC) team to support the Document Management Group.
In this role, you will be required to understand an operational process of document retention and provide high level of daily support to the activity by monitoring mailbox & effectively resolving issues / queries raised by the Analysts / LOB delegates.
Responsibilities Include:
- Support an established process related to navigating the relevant data environments and uploading documents into Moodys Document Management Systems
- Investigate other inquiries from various stakeholders and provide fitting and satisfactory resolution; timely escalate to the LDN / NY team if required.
- Handle ad-hoc process requests as received from the stakeholders; Identify, raise and escalate the issues / concerns related to various document management systems
- Provide a high level of service to analysts and business partners, and be a helpful and responsive resource to the immediate team and managers
- Identify and update process documentations; make recommendations for efficiency opportunities
- Build knowledge and understanding of the tactical tools and broader operating environment
Qualifications:
- Recent Graduate, post-graduation degree in any stream is a plus
- Maximum 12-15 months experience in service / financial industry is added advantage
- Strong MS office skills including MS Outlook
- Strong verbal and written communication skills
- Resourceful and proactive, continually seeking ways to make improvements in the process/team/work environment
- Willing to take ownership and pride in the process and the teams deliverables, and motivated to provide a high level of service
- Highly organized and effective; .
