01Key Responsibilities
Firewall Management & Monitoring:
Assist in the configuration, installation, and
maintenance of firewall devices (e.g., Cisco ASA, Palo Alto, Fortigate).
Monitor firewall logs and alerts, identifying and
escalating issues.
Apply basic rule sets and policies based on network
requirements and security best practices.
Assist with VPN setup and maintenance (site-to-site
and client-to-site).
Network Support:
Provide basic support and troubleshooting for
network issues, including routing, switching, and connectivity.
Assist in configuration and maintenance of
networking hardware, such as routers, SDWAN, switches, and load balancers.
Perform basic network monitoring using tools like
SolarWinds, PRTG, or similar.
Handle troubleshooting of network performance
and connectivity issues, of MPLS, ILL, RF Links
Security Incident Response:
Monitor and respond to security alerts generated by
firewalls, IDS/IPS, and other security devices.
Assist in incident management, ensuring timely
resolution of network security issues.
Perform vulnerability assessments and provide
reports for patching and remediation.
Documentation & Reporting:
Maintain up-to-date documentation on network
security policies, procedures, and configurations.
Assist in generating network security reports and
audit logs as required by compliance standards.
Document troubleshooting step .
