01Overview
Position Summary
The Technical Lead is responsible for leading the technical delivery of observability and monitoring initiatives within customer transformation programs. The role combines hands-on engineering expertise with technical leadership, ensuring successful onboarding, migration, implementation, and operation of applications on the Splunk platform.
Key Responsibilities
Technical Delivery Leadership: Lead a team of engineers delivering observability solutions across multiple applications and migration waves. Own technical delivery quality, risks, and timeline for assigned workstreams. Coordinate implementation activities between customer teams, vendors, and internal delivery teams. Provide technical coaching, onboarding, and mentoring for engineers. Customer & Vendor Engagement: Communicate directly with customer engineering teams, architects, and external vendors. Lead technical workshops, implementation meetings, troubleshooting sessions, and migration reviews. Act as the primary technical escalation point during delivery. Hands-on Technical Activities: Support application onboarding and migration to Splunk. Configure and optimize: Dashboards Alerts Monitoring rules Data pipelines Perform: Log analysis Performance analysis Root cause investigation Data validation Install and troubleshoot: Splunk agents OpenTelemetry Collectors Instrumentation libraries Review application instrumentation and source code where required. Support complex migration and integration activities. Planning & Estimation: Contribute to technical assessments, implementation planning, and effort estimation. Identify risks, dependencies, and technical constraints. Support proposal development and customer technical reviews.
Experience & Qualifications
7+ years of IT experience. 3+ years leading engineering or implementation teams. Experience with Splunk, OpenTelemetry, observability platforms, or enterprise monitoring solutions. Experience working in customer-facing delivery environments. Strong troubleshooting and stakeholder communication skills. Professional English communication skills.
(ref:hirist.tech) .
