01Overview
Role & Responsibilities
- Review and analyze fraud and dispute cases.
- Investigate suspicious transactions using internal systems.
- Verify customer and transaction details as per company guidelines.
- Identify potential fraudulent activities and escalate cases when required.
- Maintain accurate records and case documentation.
- Ensure compliance with banking policies, SOPs, and regulatory standards.
- Coordinate with internal teams for timely case resolution.
- Meet productivity, quality, and accuracy Role & responsibilities
Preferred candidate profile
- Freshers are welcome to apply.
- 2023, 2024, 2025 & 2026 pass-outs are eligible.
- Any Graduate.
- Excellent verbal and written English communication skills.
- Basic computer knowledge and MS Office proficiency.
- Robust analytical and problem-solving skills.
- Good attention to detail and accuracy.
- Willing to work in rotational shifts.
- Willing to relocate to Kochi.
- Immediate joiners will be preferred. .
