01Overview
Location: Gurugram (In-office)
Shift: 5:30 PM 2:30 AM IST (Rotational days + shift) 5 day work week
Experience: 1 4 years
Compensation: 50,000 75,000 per month
About the Role
We're building an underwriting operations team for a US rental-tech company that enables fair, fast, and fraud-free tenant approvals.
If you've handled BFSI or back-office processes and enjoy analytical work with global exposure, this is a strong next step.
Key Responsibilities
Evaluate rental applications and verify supporting data. Maintain process accuracy and compliance with SOPs. Record findings, communicate updates, and coordinate case closures. Identify process gaps and suggest improvements. Meet daily quality and turnaround targets.
Requirements
4 + years in BPO / KPO operations (preferably BFSI / Mortgage / Risk). Excellent written English and documentation skills. Proficiency with workflow tools or CRMs. Comfortable with night shift and structured, target-based work.
Good to Have
Prior exposure to underwriting, verification, or document review . Experience working with US-based clients. .
